Toll Free Phone Number Verification: New Changes To SMS In 2022

July 27, 2022

Here at Roezan HQ we're always looking for ways to make sure you're getting the most out of SMS.

So we just launched a free service to help you improve your deliverability called Sender Verification.

This is now a requirement for all new Roezan users with toll free numbers (what we use at Roezan).

Here's what you need to know:

What is a toll free number? 

A toll free number is a phone number that can be contacted without a charge from a landline. These numbers are also text enabled.

These starts with a 3 digit code of one of the following:

  • 800
  • 800
  • 888
  • 877
  • 866
  • 855
  • 844  
  • 833

These are the numbers that we use when you sign up for an account at Roezan and are the best option for most businesses.

Toll free numbers allow 2-way texting in US & Canda and allow for marketing messages, and they are inexpensive (unlike short codes).

What is toll free phone number sender verification?

Toll free number sender verification is a process that helps reduce false-positive filtering when you send messages.

Sometimes carriers can block messages from being delivered because they believe it to be spam, unwanted messages, or prohibited content.

This process will help reduce the likelyhood that your messages get blocked.

How do I verify my toll free number?

If you are a current Roezan customer, it's easy.

You'll provide some basic information about your business, message volume, message types and we'll submit it to our partners.

Just click here and fill out this form >>

We'll review the information and send it to our providers. Turn around time varies from just a few days to a few weeks.

Why does this matter?

When you phone number has sender verification it can help you:

  • Avoid the dreaded message filtering (getting messages blocked by carriers)
  • Improve deliverability
  • Avoid future problems
  • Make sure you can communicate smoothly

Whenever you have an effective communication medium, compliance will be important and this is just one more step we can do to help our customers succeed.

Let us know if you have any questions!